Day 055 - 25 Nov 94 - Page 31


     
     1   MR. MORRIS:   I think that is all I want to say on that.  Is
     2        there anything else you want to say about this whole
     3        process of recommendations and proposals?  Is it an ongoing
     4        process?
     5
     6   MR. JUSTICE BELL:  It is clearly ongoing, because the letters --
     7        you said that they were prepared to reconsider one of your
     8        points and would be very surprised if they were not
     9        prepared to consider any further points you put to them?
    10        A.  Yes.  The consultation deadline was, I think, last
    11        week.  Submissions, I am sure, have been received from
    12        other organisations as well.
    13
    14   Q.   You do not expect them to turn a deaf ear on principle to
    15        anything you say in the future?
    16        A.  No, not at all.
    17
    18   MR. MORRIS:  In fact, would it be fair to say that things are
    19        moving in the direction which you have been lobbying for?
    20        A.  In relation to the ITC, yes.
    21
    22   Q.   It was said in this court by Mr. Miles, I believe -- if
    23        I might paraphrase him -- that there was not any real
    24        concern about television advertising, public concern,
    25        because they got so few complaints; and also, of the
    26        complaints they got, something like one per cent were
    27        "validated" -- his word.  What do you say to that?
    28        A.  I think that complaints are not the only way that
    29        public concern is likely to be expressed.  In fact, I think
    30        it is probably unlikely that general concerns in this area
    31        are likely to be expressed in terms of complaints to the
    32        regulatory bodies; and there is a number of reasons for
    33        that.  Firstly, a great number of people are not aware of
    34        the existence of the regulatory bodies and how to contact
    35        them.  Secondly, it tends to be only a relative small
    36        number of people that ever put pen to paper on a subject.
    37        Thirdly, particularly in the area of health and nutrition,
    38        I think a complainant needs to have quite a good
    39        understanding of nutrition issues and, particularly, how
    40        those relate to the Code and to have a detailed
    41        understanding of the Code, and that is not something that
    42        the majority of people are likely to have.
    43
    44        In addition to that, whilst the regulatory bodies may
    45        acknowledge general complaints about, for example, the
    46        level of advertising of fatty and sugary foods, for
    47        example, to children, their procedures and existing codes
    48        do not allow them, they do not have the mechanism for
    49        dealing with that; they can only deal with complaints about
    50        individual adverts. 
    51 
    52        I think both regulatory bodies have acknowledged that 
    53        complaints are only one way and not the only way in which
    54        public concern may be expressed; and, in fact, both bodies
    55        carry out their own research which in some ways seeks to
    56        complement concerns they may get through direct complaints.
    57
    58   Q.   If people were complaining on matters that are now being
    59        acknowledged for the first time, or certainly to that
    60        extent, in the new proposals, then those complaints would

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