Day 048 - 08 Nov 94 - Page 44
1 the tweens.
2
3 Q. Did you read the transcripts or hear about the evidence of
4 Mr. Green?
5 A. No.
6
7 Q. Well, from memory -- and I will be corrected if I am
8 wrong -- the tweens were a substantial section of the
9 customers at McDonald's?
10 A. Absolutely. I am sure they are here.
11
12 Q. And they did not disappear off the figures when they
13 magically became teenagers or 11 year-olds or 14 year-olds.
14 Would that roughly be the same in this country?
15 A. I am sure we get the usage of that age group.
16
17 Q. So, however difficult they are, really, in reality, in
18 terms of McDonald's making profits out of that particular
19 section of customers, it is something that would be of
20 equal concern to you, that that is a market at this very
21 moment; and not only that, it would be a market about to
22 become an adult future, mature market which you have got to
23 win over; yes?
24 A. Of course we would like to look after all of the
25 customers that come to us.
26
27 MR. MORRIS: But I am talking about that particular section.
28
29 MR. JUSTICE BELL: Yes. Mr. Morris, I think we are just going
30 round and round in circles. If I may say so, you are
31 asking questions of the witness as if you know more about
32 marketing and what would benefit McDonald's than he does.
33
34 You may say that his answers must be totally wrong because
35 we just cannot accept that they would ignore the tweens.
36 He says, "We would like everyone to come in. Yes, they
37 would be valuable customers but, as it happens, our
38 priorities are families which involves young children and
39 young adults."
40
41 Now, if you have got figures or some hard fact, put to him
42 that that is nonsense, "Look what you are doing about the
43 tweens"; put it to him. But I do not think, if I may say
44 so, that arguing with him about what they ought to be doing
45 is producing anything.
46
47 MR. MORRIS: (To the witness) Well, I will put it to you that
48 when people reach a certain age, tween age, and as they
49 become older to become an adult, they actually watch adult
50 programmes, do they not?
51 A. They do more so, yes.
52
53 Q. So, in fact, the tweens are watching, or a lot of them,
54 programmes for adults that you claim are geared to adults?
55 A. I am sure tweens watch adult television, yes.
56
57 Q. And they watch a lot of sporting events, for example?
58 A. They can watch sporting events.
59
60 Q. In McDonald's adult advertising, there are a lot of family