Day 041 - 28 Oct 94 - Page 44
1 may well affect our service in some of those areas, but
2 I am sure in principle we can sell other products. Whether
3 or not that would be the right business move for us is a
4 judgment that we are continually making.
5
6 Q. Just while we are on that subject, pizza, you have promoted
7 pizza in some way recently; is it available at all stores?
8 A. No, it is not.
9
10 Q. Do you know how much money was spent specifically or what
11 percentage of ads were geared to pizza promotion?
12 A. Off the top of my head, no, no, it was very much a
13 test.
14
15 Q. But pizzas are popular in this country; is that correct?
16 A. The total category of pizza is popular in this country,
17 yes.
18
19 Q. As a marketeer, you are, presumably, aware that your
20 competitors are advertising pizzas on quite a large scale?
21 A. Yes, I am.
22
23 MR. JUSTICE BELL: Where are you going on this line?
24
25 MR. MORRIS: I am feeling my way really because -----
26
27 MR. JUSTICE BELL: You have to have a target though. You can
28 feel your way towards the target, by all means, but you
29 have to have a target. When you mentioned "salads" I can
30 see there might be some point in that, but then you decided
31 that was not a very good example which is why I am asking
32 the question now. Are you suggesting that McDonald's has
33 such a powerful marketing machine that it could sell
34 anything, or is there another target you are aiming at?
35
36 MR. MORRIS: Just say, for example, on fish products, you say
37 fish and chip shops are the most popular segment of the
38 market, is that correct, in fast-food?
39 A. Yes, they are the most dominant in numbers, yes.
40
41 Q. Do you think it is possible that McDonald's is capable of
42 challenging the fish and chip shop primacy if it sold fish
43 as a main product? Do you think it is capable of doing
44 that?
45 A. We have, I cannot remember how long ago, but we have,
46 in fact, tested a fish product that was similar to that
47 that you would find in a fish and chip shop.
48
49 MR. JUSTICE BELL: Not in a bun, you mean?
50 A. Not in a bun, no. It was a battered cod product and it
51 was not successful. The reason that some of these products
52 are not successful is because we have such a strong
53 franchise in the market that we are in in doing what we do
54 well -- that is why people come to us -- and there comes a
55 point where people choose to go to another restaurant to
56 get the selection of that food that they want; that is
57 their choice.
58
59 MR. MORRIS: But when you opened up in 1974 in this country, is
60 it feasible that you could have, say, been a fish and chip