Day 041 - 28 Oct 94 - Page 31
1 Q. Second, perhaps it is obvious, but do you have a view about
2 why the word "decide" is put in inverted commas there?
3 A. It is, I think, an association. It is almost a debate
4 that takes place between the adult and the child.
5 Actually, the adult still does ultimately decide where to
6 go; the child is the influence.
7
8 MR. JUSTICE BELL: The adult decides but the child's influence
9 has been the determining factor?
10 A. It may be the determining factor, yes.
11
12 MR. RAMPTON: If I have understood what you have told us
13 correctly, you hope that influence may determine the
14 parents to decide to go to McDonald's rather than Burger
15 King?
16 A. That is correct.
17
18 Q. Can we just have a look at the next bit: "Happy Meals. The
19 children's Happy Meals are a very successful program for
20 McDonald's". Are they successful here?
21 A. Yes, they are successful here.
22
23 Q. "The Happy Meal includes a special theme package - a
24 hamburger, cheeseburger or six-piece Chicken McNuggets; a
25 small order of fries; any desired beverage; and a premium -
26 all for a special price". Is that what a Happy Meal is in
27 this country too?
28 A. Yes. Sometimes there may be a slight additional charge
29 if a beverage or extra beverage is required, a much more
30 expensive one, but that is basically it, yes.
31
32 Q. So you might get a fizzy drink with your Happy Meal but not
33 a big milk shake?
34 A. Correct, you can pay the difference.
35
36 Q. "It's targeted at our younger audience, which reinforces
37 the theme of our children's advertising by paying off on
38 the promise that McDonald's is a fun place to go.
39 Suggestive-selling Happy Meals to parents is a very
40 important way to increase adults' and children's loyalty to
41 this promise. Remember, we suggestive-sell only to
42 parents, never to children, and never in front of
43 children. Be discreet." Two things about that: Do those
44 principles also apply in this country?
45 A. Yes, they do.
46
47 Q. What do you understand "suggestive-selling of Happy Meals
48 to parents" to involve?
49 A. That at the point of ordering, it would be suggested to
50 the parents that they may wish to purchase a Happy Meal for
51 their child.
52
53 Q. I see. Turn over some pages, please, Mr. Hawkes, to page
54 153. In the right-hand column there is a big black
55 headline underlined, "In-store LSM Activities"; what is
56 "LSM"?
57 A. It is short for "local store marketing".
58
59 Q. Then we see, "ronald mcdonald personal appearances". These
60 are not appearances on telly; these are appearances at the