Day 153 - 12 Jul 95 - Page 19
1
2 Q. That is out of 300, is it, 300 in a box?
3 A. I believe it was 300 in a box at the time, yes.
4
5 Q. How many would it have to drop below for you to start
6 getting worried?
7 A. We used to try to record everything, so if it was
8 wasted, then we record it. If it was given away as what we
9 would term "prime out" -- say, somebody brought something
10 back because it was not what they asked for, or whatever,
11 then we would record that if we replaced it, and then you
12 would take the product mix off the tills every night and
13 correlate it.
14
15 Q. Right. You said obviously you would start to get very
16 worried if you are only getting 10 from a box. At what
17 point would you start to get worried, just roughly?
18 A. What we used to do is we used to -- at every manager's
19 meeting, we would review, we would do a statistical report
20 each week and we would review where the biggest variances
21 were. So, if it was over -- I mean, it was usually a
22 monetary amount, and then you try to trace which product it
23 was, where it was missing from, then try to do something
24 about it.
25
26 Q. So there was some kind of amount that you were aiming for?
27 A. Usually, the statistical report -- we used to try to
28 aim for the statistical report to be less than £150
29 variance, from, you know, exactly what was recorded. So
30 the statistical report was a variance between what was
31 recorded and what had gone missing.
32
33 Q. What was recorded where, on the tills, in terms of how many
34 had been sold or are you talking about recorded elsewhere?
35 A. Recorded everywhere.
36
37 Q. Can you just explain where, apart from the till sales, it
38 would be recorded about where they had gone?
39 A. Right. So you would have the till sales; you would
40 have the waste that would be recorded on, sort of, four or
41 five times a day and totted up at the end of the day;
42 employee meals which would be put through the till; any
43 promo which was given across the counter, that would --
44 that should, then you would count what was there at the
45 beginning of the day and what was there at the end and that
46 should correlate. The £150 was across the whole product
47 range on a week basis. That was the sort of target we
48 would aim for, with strict inventory control.
49
50 MR. JUSTICE BELL: The £150 is sale value, is it?
51 A. No, that would be product value, raw product value.
52
53 MS. STEEL: What would happen if it was more than £150 out?
54 A. We would try to find out where it was that we were
55 losing it.
56
57 Q. Right. Then you would try to take some action to bring it
58 back in line?
59 A. That is right.
60
