Day 144 - 28 Jun 95 - Page 51
1 If they are earning their increases, that means that they
2 are doing a better job serving our customers. There is
3 absolutely mutual interest between our employees for them
4 to do better, earn more and for us to satisfy our
5 customers. That is the way we work.
6
7 MR. MORRIS: We have had evidence already in the case about what
8 percentage of crew end up as managers ---
9 A. OK.
10
11 Q. -- and I will not go into that again, but suffice to say
12 our position is that a tiny per cent, less than half of
13 1 per cent or something. If it be the case -- I cannot
14 remember what the figures are; I am not going to say
15 I think it was .1 per cent or something -- if a tiny per
16 cent of crew of your 1 million employees or, say, of its
17 600,000 in the States, insignificant percentage of them,
18 are going to progress to a management position, they are
19 going to remain on crew pay levels, are they not? Is that
20 correct?
21 A. There is -----
22
23 MR. JUSTICE BELL: those who do not progress to management
24 positions are bound to remain as hourly paid because that
25 is the distinction?
26 A. That is correct, my Lord.
27
28 MR. MORRIS: So of this, whatever it is, 99.something per cent
29 of your present employees who, we would contend, cannot
30 progress to management (because if they all wanted to,
31 there certainly would not be enough positions for them), do
32 some significant percentage of them stay a long time in the
33 Company without progressing to management level? I am
34 talking about a significant percentage. Do a significant
35 percentage of McDonald's employees stay, say, over three,
36 four or five years on hourly paid rates?
37 A. I do not -- I think I have already testified.
38
39 MR. JUSTICE BELL: What you have said is that there were no
40 figures you could pull out of your computer in the States
41 which were equivalent to the printout we got for the United
42 Kingdom. But what you are being asked now is whether, from
43 your experience, you can give an indication in answer to
44 Mr. Morris' question?
45 A. Would you help me, my Lord, with what the question is?
46
47 Q. Yes. The question is can you give us any assistance as to
48 what proportion of hourly paid workers, that is
49 non-salaried management, stay working for McDonald's for
50 more, say, than three years?
51 A. That would be very difficult, my Lord. There are
52 stores where it might be a high percentage. There are
53 stores where it may be a low percentage. To ask me to
54 generalise would be very difficult.
55
56 MR. MORRIS: From your experience, you have run some stores?
57 A. I have just given you my experience and that is -- and
58 I have tried to articulate it in a way you can understand
59 it -- that is the vast majority of people who are
60 interested in staying with McDonald's move up the ladder.
