Day 144 - 28 Jun 95 - Page 49

     
     1        A.  That is totally untrue.  We do care about them.
     2
     3   MR. MORRIS:  Talking about pay rises, do a substantial amount of
     4        crew in any store actually stay there for a number of years
     5        and get pay rises?
     6        A.  A number -- a large number of crew get pay rises, yes.
     7
     8   Q.   But I am saying do a large number of crew stay there for a
     9        considerable time more than a couple of years?
    10        A.  Generally, what happens if someone is interested in
    11        making McDonald's a career, we have all of those
    12        promotional opportunities that we have talked about
    13        earlier.  If someone really wants to make McDonald's a
    14        career, they move up to being the crew chief, the crew
    15        trainers we talked about, the swing manager, then into
    16        salaried management.
    17
    18        I think we have talked about the fact that 70 per cent of
    19        our store managers came from crew.  There was upward
    20        mobility.  That is what is anticipated if someone wishes to
         make McDonald's a career.  Others wish to spend a short
    22        period of time, maybe while they are going to college,
    23        what-have-you, but those who are interested in a career,
    24        generally speaking, although there are there exceptions,
    25        there are some people who want to work part-time a few
    26        hours a week, that is all they want to do, but these who
    27        are interested in full-time employment, or interested in
    28        making McDonald's a career, go up the promotional ladder,
    29        if their abilities allow them.
    30
    31   Q.   So what are you saying?  Are you saying that people that do
    32        not get promoted basically do not want to stay and walk
    33        out?
    34
    35   MR. JUSTICE BELL:  No, that is not what he said.
    36
    37   MR. MORRIS:  That is the drift of it.  The question
    38        I asked  ------
    39
    40   MR. JUSTICE BELL:  Are you aiming at pay increases here so you
         can get some idea of what proportion get above the starting
    42        rate?
    43
    44   MR. MORRIS:  That is one of the things, yes.
    45
    46   MR. JUSTICE BELL:  Why not ask a question specifically directed
    47        at that?
    48
    49   THE WITNESS:  My Lord, could I ask a question?
    50 
    51   MR. MORRIS:  Not everybody can become a higher grade.  Are you 
    52        saying that --- 
    53
    54   THE WITNESS:  My Lord, could I ask a question?
    55
    56   MR. MORRIS:  -- people do not want to remain crew?  Are you
    57        saying people do not want to remain -----
    58
    59   MR. JUSTICE BELL:  Just pause for a moment, Mr. Morris.  What
    60        did you want to ask?