Day 144 - 28 Jun 95 - Page 41
1
2 MR. MORRIS: Let us quickly go through this before the lunch
3 break. I put the same question to you that I put to Jill
4 Barnes.
5 A. To who?
6
7 Q. To a previous witness.
8 A. OK.
9
10 Q. Which is why did you not put in there: "Pay: I do not get
11 enough" or "I do get enough"?
12 A. Listen, this thing is done by people who have far more
13 understanding of it, far more knowledge, than we do. These
14 are the questions that they think will elicit the kinds of
15 responses to help steer us on what we should be doing from
16 a Human Resource standpoint. Do not ask me to start
17 substituting my judgment for people who I think know far
18 better than I do.
19
20 MS. STEEL: Mr. Stein, if you consider that everybody wants more
21 pay, why is there this useless question in there which is
22 not going to provide you with any information?
23 A. Because you want to get a relative idea of the
24 question.
25
26 Q. So you do think it is a useful question?
27 A. It would not be in here if it was not useful, but what
28 it does is it highlights certain things or it draws your
29 attention to certain things, and you compare it to other
30 things and you try to make sense of it. You hold -- after
31 you do this, you hold some rap sessions, you hold some crew
32 meetings, you have other communication processes with your
33 people. You have lots of discussions to try to really get
34 at what is most important to them that they would like to
35 see different.
36
37 Q. But you do not put the pay up?
38 A. I have already testified concerning pay and how we
39 proceed with pay. I have done that I think at least on two
40 occasions, maybe three occasions. That is just a question
41 that is so ---
42
43 Q. You could just answer "no"?
44 A. -- ubiquitous. Excuse me?
45
46 Q. You could just answer "no" or "yes" if you really believe
47 that you do put the pay up after you get a response like
48 that?
49 A. I am saying to you ------
50
51 MR. JUSTICE BELL: I did not understand that that is what you
52 were getting at, so maybe Mr. Stein did not anyway. What
53 you are being asked is would not a skilled survey revealing
54 that the norm throughout McDonald's was that two out of
55 five people thought that their pay increases were about
56 what they expected, the inference I have drawn being that
57 the balance of the remainder either did not know one way or
58 the other or thought that it was less than they expected,
59 as opposed to more than they expected, is that, in your
60 view, a reason for putting pay up generally?
