Day 131 - 06 Jun 95 - Page 62

     
     1        A.  I am sorry, I do not have the reference, if you can
     2        give me the reference?
     3
     4   Q.   It is pink XIII, tab 55.
     5        A.  Yes.
     6
     7   Q.   It is bundle number, at the bottom, 852 -- page 51 of the
     8        actual report.
     9        A.  This is a report of the HSE's?
    10
    11   MR. JUSTICE BELL:  Yes.  That is the one you are being asked to
    12        take home this evening.  It is not as bad as it looks,
    13        because the print only covers about half a page.
    14
    15   MR. MORRIS:  In terms of performance, can you just explain what
    16        performance standards are as they would relate to this
    17        investigation?
    18        A.  Performance standards, as I understand it, for
    19        McDonald's is where they have a set procedure to deal with
    20        a particular task, and both are judged against the
         performance standards.  So they are making the point here
    22        that there are a number of activities which have not got a
    23        set procedure, presumably.  It does not mean to say they
    24        were not working properly, but it does mean to say there
    25        was not a written procedure to put them in.
    26
    27   Q.   If a company was taking something seriously, they would be
    28        expected to set a performance standard for ---
    29        A.  Not necessarily so.
    30
    31   Q.   -- improvement?
    32        A.  They are using performance standards as a comment and
    33        as a standard, because that is a McDonald's term.  The rest
    34        of the industry does not use performance standards, as a
    35        thing -- we might talk about safe systems of work, or
    36        whatever.
    37
    38   Q.   So what would be the equivalent, then, in the rest of
    39        industry?
    40        A.  Standards of performance, SOPs, something along those
         lines, safe systems of work, or whatever.
    42
    43   Q.   So, on page 852, they are concerned about performance
    44        standards being inadequate or not existing, or expressed as
    45        such?
    46        A.  On a very few activities, yes.
    47
    48   Q.   Applied to the use of potentially dangerous equipment?
    49        A.  Yes.
    50 
    51   Q.   Or to pressure jet cleaners and large compaction equipment; 
    52        safety during deliveries? 
    53        A.  Yes.
    54
    55   Q.   Preventing burns in the kitchen?
    56        A.  Yes.
    57
    58   Q.   Safe working in cold stores?
    59        A.  Yes.
    60