Day 123 - 09 May 95 - Page 20
1 consistent throughout the world.
2
3 Q. And policies, would they be roughly the same in any
4 country?
5 A. Policies would vary depending upon local laws and
6 customs, so that policies would change. I think the
7 executive in charge, managing director of a particular
8 country and his executives, would perhaps make certain
9 judgments or decisions that they would deem appropriate for
10 that particular area. But for the most part, our
11 management and operating philosophies are pretty much the
12 same worldwide.
13
14 Q. That would apply to employment conditions as much as to any
15 other part of business, would it?
16 A. Yes, it would.
17
18 Q. Does that apply to franchisees as much as to ones under
19 direct control of the Corporation; they have to fall into
20 line with your general employment policies or conditions?
21 A. Again, we provide them with pretty broad parameters in
22 which to operate. When they go through their initial
23 training and continue training we give them as much
24 information, guidance and counsel as we can, based on our
25 experience in our restaurants, company-operated
26 restaurants, and experience of many of the franchisees that
27 are in business. We are constantly updating our
28 information to reflect, you know, changing conditions,
29 advances in technology, that sort of thing. So the
30 franchisees have a pretty broad, pretty big playing field
31 in which to operate. We do not dictate to them what they
32 should do with regard to employment, but we provide
33 guidance and counsel and some pretty broad operating
34 philosophy.
35
36 Q. You set certain parameters within which they should
37 operate?
38 A. That is correct.
39
40 Q. You have had quite a lot of experience of that -- yes, you
41 have worked in franchised stores?
42 A. Yes.
43
44 Q. You have visited them and everything. Would you say the
45 conditions were worse or better than the McDonald's stores
46 in the USA, were the conditions in the franchise stores, as
47 far as employment conditions, worse or better or
48 fundamentally the same?
49 A. What do you mean specifically when you say "employment
50 conditions"?
51
52 MR. JUSTICE BELL: Can we divide it up? The conditions in which
53 the crew work, I would have thought, because the system is
54 so similar, the floor plans of the restaurants, I suppose,
55 are very similar, depending on the site it occupies, the
56 equipment I assume is very similar, so I would have thought
57 the general conditions of employment, apart from hours and
58 pay, I would expect to be similar whether the restaurant is
59 owned by McDonald's Corporation or by a franchisee; is that
60 right or not?