Day 119 - 02 May 95 - Page 22


     
     1        Hamburger U.
     2
     3   MR. JUSTICE BELL:  It was clearly filmed there ---
     4        A.  Oh, yes, absolutely.
     5
     6   Q.   -- and you recognised Mr. Tindale?
     7        A.  Yes, and Anne Henderson and, in fact, one or two of the
     8        people sitting in the classroom.
     9
    10   MR. JUSTICE BELL:  Let us wait and hear if we have more
    11        evidence.
    12
    13   MR. MORRIS:  The manager -- I do not know whether he was
    14        assistant manager or manager -- Michael Metcalfe, did you
    15        meet him?  He was interviewed quite a lot in the film.  Did
    16        you meet him or had you met him in the past?  You cannot
    17        remember?
    18        A.  Which store was he in, can you remember?
    19
    20   Q.   I am not sure, to be honest.  He was the one they described
    21        as the strong man of the store.  If you remember, they
    22        interviewed him at the Strand?
    23        A.  Oh, yes his was not a face I knew.
    24
    25   Q.   So you do not know why he gave his notice a week later
    26        according to the film?
    27        A.  I do not even know whether he did.
    28
    29   Q.   There were comments throughout the film about the style of
    30        management, and obviously we have discussed in this case,
    31        which you have heard, all the procedures.  Would you accept
    32        that McDonald's have pioneered a kind of management and
    33        procedures which were not generally seen in this country
    34        before?
    35        A.  I do not have a great deal of knowledge of the
    36        commercial world.  All I can tell you is that when I came
    37        to McDonald's, from the services I came from, I found the
    38        management style energetic, enthusiastic, a driving
    39        management certainly:  I enjoyed it.
    40
    41   Q.   Yes, but in terms of the actual procedures and style of
    42        management -- I think somewhere we have Paul
    43        Preston -- would you accept that the McDonald's methods all
    44        round as a company have been pioneering ones that have been
    45        taken up by others since?
    46        A.  I do not think I can answer that, my Lord.  I can only
    47        compare it with where I came from it.  It certainly is a
    48        different type of leadership to what I had.
    49
    50   MR. JUSTICE BELL:  Frankly, you came from a disciplined force. 
    51        It does not matter whether it is one of armed forces, 
    52        Police Force or any other.  The police considers itself a 
    53        discipline force ---
    54        A.  Extremely.
    55
    56   Q.   -- and completely different attitudes prevail in any kind
    57        of disciplined force.
    58        A.  Yes, it was very new to me.
    59
    60   MR. MORRIS:  I have nearly finished on the film.  How do you

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