Day 119 - 02 May 95 - Page 17

     
     1
     2   MR. RAMPTON:  The manager came, it is alleged, from a Navy
     3        background, Merchant Navy.  Paul Shaw, it was said by
     4        Mr. Hickling, the First Assistant, was in the Army for six
     5        years as a Corporal.  Peter Isles, I do not know who he is,
     6        was said to have been in the Military Police.
     7
     8   MR. MORRIS:  You know those people?
     9        A.  Yes, Peter Isles is now the General Manager of Marble
    10        Arch; Paul Hickling is an Operations Manager, I believe; I
    11        do not know where Paul Shaw is; Almas Antennah is now a
    12        franchisee.  There are all still about.
    13
    14   Q.   What is said about their background, as far as you know, is
    15        true; you know them?
    16        A.  I must admit, I did not know that Isles had been a
    17        Military policeman.  I have only known him since he came to
    18        McDonald's, but I do know them, yes.
    19
    20   Q.   You obviously have a Police background ---
         A.  Yes.
    22
    23   Q.   -- which has been looked at a little bit, but do people
    24        from that kind of background bring something particular to
    25        McDonald's that is useful for the company?
    26        A.  Well, you are asking for my own personal interpretation
    27        of that.  I would say "yes".  I would say "yes", anyone who
    28        has working in a disciplined organisation, such as the
    29        Military, Police Service, I think, brings something.
    30        I think everybody brings something.
    31
    32   Q.   We are talking about someone with a particular background?
    33        A.  Yes.  I think they bring something, I think they bring
    34        a sense of discipline, of team work and of leadership.
    35
    36   Q.   Just to go back to the actual conditions in the store, in
    37        those two stores, the layouts which you noticed there; you
    38        said you visited both those stores?
    39        A.  Yes, both -- many times.
    40
    Q.   Are the layouts in those stores fairly typical of
    42        McDonald's stores?
    43        A.  Yes.
    44
    45   Q.   The way it is designed and laid out?
    46
    47   MR. JUSTICE BELL:  You mean behind the counter?
    48
    49   MR. MORRIS:  Yes.
    50        A.  Except there is a lot more equipment in these two 
    51        stores than you would get in an average store.  There are 
    52        more grills, more fry stations.  So, there is a lot more 
    53        equipment behind the counter there than you get in an
    54        average store.
    55
    56   Q.   Because of the volume?
    57        A.  Because of the volume, but in layout it is pretty
    58        typical.
    59
    60   Q.   Are you concerned about the instruction to serve customers