Day 064 - 08 Dec 94 - Page 15
1 are scientifically saying carrageenin is good for you
2 because it is a seaweed derivative.
3
4 Q. Right, so today you would offer the McLean Delux, would
5 you?
6 A. No, because the experience in the US is that it does
7 not sell very well -- hardly at all in fact. People demand
8 such products but do not actually buy them.
9
10 Q. Are they advertised as heavily as the other products?
11 A. Of course.
12
13 Q. They are?
14 A. McLean Delux was advertised tremendously. I happen to
15 have been in Florida on holiday at the time that McLean
16 Delux was rolled out in that part of the country, and it
17 was headlines in the local newspaper. The guy who checked
18 me in at the hotel actually said how excited they were that
19 the McLean Delux burger was coming to Florida.
20
21 Q. How long did this heavy advertising continue for?
22 A. I cannot speak for the US advertising, I do not know,
23 except to say it was heavy weight at the time.
24
25 Q. Was it right that there was a fair few people who did try
26 it out at the time?
27 A. Oh, absolutely, yes.
28
29 Q. But sales dropped off after that?
30 A. Sales are very poor now of that product, but that is
31 not unusual. Quite often you will get people try a product
32 because they are new and then realise that, although they
33 may have demanded it, it is not really what they want
34 anyway because it does not taste so good.
35
36 Q. In the paragraph above that it says: "Could McDonald's
37 oven-bake its apple and cherry pies instead of deep-frying
38 them? Not really, because the deep friers are set up,
39 There are no ovens installed, and a baked pie probably
40 would not fit the dispenser". Was that the reason you gave
41 to the journalist?
42 A. Yes, it was.
43
44 Q. Is that still the situation now?
45 A. It is the situation now.
46
47 Q. Is that really a big problem, for McDonald's to set up
48 ovens instead of deep fries?
49 A. It is a huge cost.
50
51 Q. It is a huge cost when you set up a new store as well,
52 but -----
53 A. Well, absolutely, but we are talking about the sales of
54 one product here. If the sales of that one product could
55 be justified against a higher cost, then we would do it.
56 The fact is it cannot be justified. The baked apple pie
57 does not sell any more than the fried apple pie.
58
59 Q. It does not sell at all, does it, because you have not got
60 it?