Day 047 - 07 Nov 94 - Page 24
1 their own product or service will obviously tend to help
2 that move to continue. But the trend towards eating out or
3 towards fast food, or towards any other form of eating
4 occasion, is something that has developed because it is in
5 line with what consumers want to do, and advertising will
6 feature the benefits of this brand or that brand.
7
8 I am trying to resist the suggestion that advertising
9 causes those changes. It may sustain them, it may reinforce
10 them, it may move people from one brand to another, but it
11 is not the cause of those changes.
12
13 Q. It might be a cause?
14 A. A factor, certainly.
15
16 Q. A factor?
17 A. Yes.
18
19 MS. STEEL: Is it not fair to say that advertising is used to
20 introduce new food products to consumers?
21 A. Yes; very often it is.
22
23 Q. And that, presumably, is to get them to try those new
24 products?
25 A. Yes. If I may take an example: I may see an
26 advertisement for a new breakfast cereal and decide that I
27 might try that one in place of the one I have been eating
28 in recent weeks. So it is performing a useful function in
29 telling me that this new variety has been launched. I
30 might try it, but it will not change my eating habits.
31
32 Q. Advertising was used to introduce consumers to convenience
33 food, was it not?
34 A. Indeed.
35
36 Q. So, in that way, it could be said that it has influenced
37 eating habits?
38 A. Yes. But you cannot separate the advertising from the
39 product. When frozen peas were launched -- before you were
40 born, no doubt -- that was a convenience food. When the
41 company concerned put it on the market, they did not fail
42 to advertise it; it would have been foolish to have done
43 so. They put the product on the market and they advertised
44 it to make sure that people knew it was there.
45
46 So the advertising is not the cause of people buying it.
47 It is one of the factors that encourage people to buy it,
48 but the cause of people buying it is that the product is
49 available and it meets consumer needs.
50
51 Q. When you said it would have been foolish not to advertise
52 it, what do you mean by that? Are you saying that if they
53 did not advertise it, people would not take up the product?
54 A. People would not know about it. Advertising is a part
55 of informing; and with any new product, it is wise to tell
56 people that it might be there, so that they might want to
57 buy it. So advertising should be seen as an inherent part
58 of the product, not a separate thing in its own right.
59
60 Q. So that would have the same effect, introducing, for