Day 196 - 06 Dec 95 - Page 10
1 crew members used an actual manual clock card, so at the
2 end of the week on a Sunday you would have 80, 90 clock
3 cards. It was a manual thing to add them up and put them
4 on to the payroll. So, to remember names at this time
5 I just could not remember names at all.
6
7 Q. So are you saying it happened just to one or two people or
8 was it widespread?
9 A. At one time it was a widespread occurrence. It
10 happened not just to one or two, but possibly the vast
11 majority of people on the payroll.
12
13 Q. Did this practice happen whilst Mark Davies was a Store
14 Manager or afterwards or both?
15 A. During all three, well, during the time as a Store
16 Manager, my time as a Store Manager it happened.
17
18 Q. Did you see Mark Davies doing that?
19 A. I was actually taught by Mark Davies to do the payroll
20 and shown how to do it.
21
22 Q. Did you see him doing that as well?
23 A. I was instructed how to do it. I suppose I must have
24 seen him do it because we actually sat down and did the
25 payroll together and told how to do it, so, yes.
26
27 Q. "3.2 - Please state how often this happened. For many
28 full-timers weekly (before husky system). Part-timers left
29 half an hour or one hour. After husky introduced this was
30 down occasionally by clock card adjustments, stopped around
31 1989." Is that an accurate year?
32 A. It would be the year the husky was introduced,
33 I believe that is the correct year from memory.
34
35 Q. The husky was a computer control?
36 A. Computer control clocking in system.
37
38 Q. "3.3 - Please give the names of all the under aged people
39 you can remember who (a) worked illegal hours and (b) were
40 clocked off at the correct time and given a bonus instead.
41 Answer: (a) Cannot remember. Happened to most under 18
42 full-timers some time or other. Sometimes when quieter we
43 got staff to clock off for a few hours and watched TV
44 upstairs unpaid, then clock back on shift. If very busy
45 people might be unable to get proper breaks. Staff often
46 had to stay on at end of shift. We just had to do these
47 kinds of things to get under the set labour percentage
48 target. These practices and the food costs ones
49 are 'tricks of the trade' at McDonald's, part of the
50 Company's management culture to a greater or lesser extent
51 at different times.
52
53 "Question 3.4 - Please state (a) whether
54 these 'unacceptable practices' were known to your
55 superiors, if so (b) the names of those superiors and (c)
56 what action, if any, was taken by them. Answer: Were they
57 known to your superiors? Yes, of course. The names of
58 those superiors, all. What action taken? Answer: None
59 against but there were instructions to do them or
60 approval." Presumably approval of them being done?
