Day 179 - 30 Oct 95 - Page 06
1 potentially dangerous equipment by themselves for the sake
2 of maintaining a low labour rate.
3
4 "To do the schedule, you had to allot shifts to the staff,
5 taking into account their availability. On a staff
6 member's application form there was a box in which the
7 applicant would write the hours they were available between
8 on each day of the week. The favoured staff were the more
9 flexible ones, so they would get a better share of hours
10 than someone who was only willing to work from 9 to 5
11 Monday to Friday, say. If someone was not considered
12 flexible enough, they were often penalised. An example of
13 this is as follows.
14
15 "Sally Kane was a part-time worker studying at the Sixth
16 Form College in Colchester. On her application form she
17 stated that she could not work on Sundays. This was not
18 convenient to the store, so to rectify the problem she was
19 scheduled 2 hours per week, the object being to make her
20 short of money. After three weeks of this, she agreed to
21 work on Sundays. This is the kind of strategy I was
22 trained to use by the salaried managers.
23
24 "The amount of hours given to individual staff members
25 varied enormously. For example, during the school holidays
26 when the store was busy a full-time worker could do 60 to
27 70 hours per week, particularly if the store was
28 understaffed. When the school holidays ended and the store
29 became quiet, the same worker could do as little as
30 25 hours per week. Nobody's hours were guaranteed.
31 The amount of hours scheduled depended entirely on the
32 labour rate percentage of the store's takings. If the
33 store was understaffed, the labour rate could drop by more
34 than a third. This would be considered excellent by the
35 Area Supervisor. He would be considered more highly by his
36 superiors the lower the labour rate was for the day or week
37 or month."
38
39 Is that all true and an accurate reflection of your
40 experience?
41 A. Yes.
42
43 Q. Section 4: "When I was under 18, I regularly worked past
44 midnight. You were told to clock out at midnight, and
45 written by the side of that day on your clock card would be
46 something like 'plus X hours bonus' or just 'plus X
47 hours'.
48
49 "You were asked to stay on. If you said no, however, you
50 were threatened with a cut of hours the next week or given
51 nasty jobs like cleaning the toilets, scrubbing the floors,
52 etc.. On no occasion was a taxi paid for me, even if I had
53 worked till 6 a.m.. If you had no money, you had to walk
54 home after a shift of perhaps 18 hours.
55
56 "Under 18 year old males working past midnight was the
57 norm. In my entire three years at McDonald's, in all the
58 stores I worked, I doubt there was an under 18 year old
59 male full-timer who never worked past midnight."
60