Day 168 - 03 Oct 95 - Page 20


     
     1        yes, something like that, commitment to store progress?
     2        A.  Yes.  It also includes sections on appearance and
     3        hygiene, reliability with regards absenteeism as well.
     4
     5   Q.   How many people have been dismissed in the last, say, five
     6        years?
     7        A.  I have no idea.
     8
     9   Q.   Actually dismissed, said:  "Sorry, we do not want you; out"
    10        for whatever reason?
    11        A.  I do not know.  I could not give an accurate figure to
    12        that.  I -----
    13
    14   Q.   Say for the last year then?
    15        A.  In this present year, I would say we -- maybe half a
    16        dozen, but I mean .....
    17
    18   Q.   Approximately?
    19        A.  That is an approximate -- that is an estimate.  I do
    20        not know for sure.
    21
    22   Q.   This year is not much different from any other year?
    23        A.  I would not say we are sacking more or less people this
    24        year, but again, as I said, it is just an estimate rather
    25        than a precise figure.
    26
    27   Q.   When someone is dismissed do you have to make special
    28        reports on why that has happened?
    29        A.  The Store Manager actually handles all dismissals, not
    30        me, and if the Store Manager is not around, then it has to
    31        be the next grade up, rather than the next grade down, so
    32        it would be the Area Supervisor.  We consult with the
    33        Personnel Department and then take a decision.  If that
    34        decision is based on their performance, through a
    35        performance review, then they will be given a performance
    36        review which will state that they are being dismissed for
    37        reasons of purely performance related; whereas if it was,
    38        say, gross misconduct or misconduct, there would be an
    39        investigation, they would be suspended and then we again
    40        come to a decision once we have taken statements from the
    41        relevant people.
    42
    43   Q.   Of the dismissals that happen, is it roughly half and half
    44        between performance and misconduct?
    45        A.  No, it is very much misconduct rather than
    46        performance.  Generally, the only people we would get rid
    47        of, as it were, for performance would be people on their
    48        probationary review.
    49
    50   Q.   If somebody fails on their performance, is dismissed on 
    51        their performance, is it just a question of saying:  "I am 
    52        sorry, you are not good enough, that is it" or do you have 
    53        to give warnings?
    54        A.  No, there is a set procedure to follow.  If they are
    55        dismissed on the basis of their performance review, then
    56        they receive a warning or a caution, whatever is
    57        appropriate, and then they will have to get a verbal
    58        warning, then they will get a final written warning and
    59        then they will be dismissed.
    60

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