Day 154 - 13 Jul 95 - Page 17
1 ever seen it before?
2 A. I probably have.
3
4 Q. It has not got a front cover on it, has it?
5 A. It looks as if it could well be the crew training
6 programme that was in operation at the time.
7
8 Q. At the bottom of page 412 there is "Food Policy". It
9 says: "When you have a break you may take a meal of your
10 choice in accordance with the allowance operating in the
11 store, which is", then there is a gap, and then it says:
12 "You must record your meals", and explains how?
13 A. Yes.
14
15 Q. "Free food and beverages are only for employee consumption
16 in the premises in the designated area"?
17 A. Yes.
18
19 Q. Is that just the crew room?
20 A. Generally, if they went on a break, they would take the
21 food up to the crew room. However, we would allow people
22 to take drinks during a shift, in which case that would be
23 out of the sort of kitchen area at the back.
24
25 Q. It says here: "They cannot be consumed in the kitchen
26 area"?
27 A. By "kitchen area", that is kitchen area as in where you
28 put the food. There is a back room and a desk area and
29 that in most stores where you can go and have a drink. The
30 idea is not to have crew drinking in full view of the
31 customers, for obvious hygiene reasons.
32
33 Q. "Receiving, giving away or taking food without obtaining
34 full payment or without the appropriate authority is a
35 dismissable offence." That is the position if the crew did
36 not record the meals they had taken that they were entitled
37 to, as well, is it not
38 A. If they forget to record it, that would possibly be
39 conceived as a mistake rather than a dismissable or
40 disciplinary offence.
41
42 Q. What was the meal allowance in the Colchester store while
43 you were manager?
44 A. I cannot remember exactly. It would have been so much
45 per hour; for instance, 45p an hour, for example. That is
46 not an exact recollection, but something like that.
47
48 Q. Something around that amount?
49 A. Yes.
50
51 Q. And crew could not take more than their allowance?
52 A. They were not supposed to take more than their
53 allowance.
54
55 Q. I have finished with that bundle. You have said that there
56 was no pressure put upon crew to smile. That is not true,
57 is it?
58 A. Crew were encouraged to smile. I would not describe it
59 as "pressure".
60
