Day 120 - 03 May 95 - Page 41

     
     1        "Welcome to McDonald's"?
     2        A.  Yes.
     3
     4   Q.   "We would like to extend you a warm and sincere welcome to
     5        Ireland's McDonald's restaurants"?
     6        A.  Yes.
     7
     8   Q.   "McDonald's began if 1955 with one restaurants.  We"
     9         --  "we" I emphasise --"now have over 5,000 restaurants in
    10        25 countries.  With a new one opening every day".
    11        A.  Yes.
    12
    13   Q.   It says about 30 per cent of McDonald's restaurants are
    14        company owned, and operated, while the others are
    15        independently owned franchised stores?
    16        A.  Yes.
    17
    18   Q.   It says:  "Our franchise is held by two Irishmen who have
    19        been associated with McDonald's for many years".  The last
    20        sentence of the second to last paragraph, says -- this is
         to all crew members presumably, yes?
    22        A.  Yes.
    23
    24   Q.   "Try to review this book as often as possible, so you can
    25        refresh yourself with McDonald's policies"?
    26        A.  Yes.
    27
    28   Q.   So, this is the handbook disclosed with the statement of
    29        Michael Makin, owner of Pantry Franchise Ireland Limited.
    30        Would you accept he has completely located himself within
    31        the McDonald's system, McDonald's corporate identity,
    32        policies or whatever?
    33        A.  He has identified himself as being a franchised
    34        organisation within the McDonald's family.
    35
    36   Q.   The staff can refresh themselves with McDonald's policies?
    37        A.  His McDonald's policies.  His ---
    38
    39   Q.   His McDonald's policies?
    40        A.  If you went through this Handbook, and compared it with
         McDonald's Restaurants Limited Handbook or a McDonald's
    42        Corporation handbook, you would find local differences, not
    43        great but local differences.
    44
    45   Q.   That is right, and that would apply if it was McDonald's
    46        Spain, or McDonald's Germany, whether there were a direct
    47        branch of the Corporation, or an independent?
    48        A.  It would apply if it was McDonald's Macclesfield, which
    49        is a franchised restaurants. He has his own Handbook.
    50 
    51   Q.   But effectively they are part of what he calls "McDonald's 
    52        policies".  They are subject to McDonald's policies? 
    53        A.  No.
    54
    55   Q.   That is what he says there, is it not?
    56        A.  No, he is talking about McDonald's in the family
    57        sense.  But as an independent franchisee, as long as he
    58        conforms to the requirements of the franchise agreement he
    59        has signed, he can act independently otherwise.
    60