Day 119 - 02 May 95 - Page 12
1 a McDonald's counter either in Croydon or the Strand,
2 depending on where one was at the time, that the rap
3 session was actually filmed in a crew room rather than
4 somewhere else?
5 A. I am perfectly satisfied, my Lord, that that film was
6 made in Croydon and in the Strand. I know both stores.
7 I know a lot of the people who were filmed in that film.
8 There is no question.
9
10 Q. I know you do not want to take any longer than you have to
11 over it, but I think you have to point at particular things
12 if only so that I take them on board now. I mean,
13 obviously, the serving of customers as quickly as possible
14 might be one, but pick the others as well. I do not know,
15 for instance, whether later in the day something about what
16 was being done with the fat might crop up, so I might be
17 thinking: Is there something there when, in fact, there
18 was nothing there at all. So, do your best. I appreciate
19 that you may omit something or other, but do your best to
20 put the specific points you want to make.
21
22 MR. MORRIS: Yes. (To the witness): As a general question, was
23 there anything that you were unhappy with as you were
24 watching that film, that you thought: "Blimey, that should
25 not happen"?
26 A. No, I do not think so. I have seen that film once
27 before. We were invited to a preview and I attended along
28 with some other senior officers of the Company. I do not
29 know anything more about it -- I do not know why it was not
30 shown or anything. That was several years ago. I have
31 only just had that one view of it now. I did not spot
32 anything other than the point I made. I have no criticism
33 of it otherwise. There were one or two things in there
34 that surprised me, but no.
35
36 Q. So would the sort of things that were shown there, with the
37 reservations you have said, basically typical of McDonald's
38 stores or McDonald's procedures?
39 A. No, I must go back to what I said originally. It is
40 typical of stores of that volume. There are, maybe in this
41 country, a dozen stores with that kind of volume and that
42 kind of styling. The other stores are much lower volume,
43 much slower; they do not have the pressure of customers
44 during the lunch-time hours. They are the busy hours in
45 any store, but nothing like as busy as that. They really
46 are quite exceptional stores and, as I say, I have tried to
47 work in one and failed miserably.
48
49 Q. So, apart from the pressure and the speed that you saw
50 there, which only applies to a limited number of stores in
51 this country, the actual basic working procedures ---
52 A. Would be the same.
53
54 Q. -- in those stores would be the same?
55 A. Yes.
56
57 Q. Do you have any concern about people in the food production
58 turning the burgers over, putting their fingers on uncooked
59 one side and turning it over?
60 A. No, because the other side then gets cooked at
