Day 119 - 02 May 95 - Page 04
1 Q. Franchising was not a department; it was just you?
2 A. No, it was not a department. After the joint venture
3 partnership it was closed down, and we became a wholly
4 owned subsidiary of the Corporation in 1984. The
5 Corporation ruled that we would conform to normal
6 McDonald's type franchising. That meant there had to be a
7 department created to seek franchisees, and I was given
8 that role, in addition to the personnel role.
9
10 Q. Franchising is something like 14 per cent of stores are now
11 franchised, is it, something like that?
12 A. Well, they opened their 600th restaurant last Monday,
13 and I believe there are 124 franchised stores with 93
14 franchisees.
15
16 Q. But when did franchising really start to catch on?
17 A. Right. Immediately in 1984 I began looking for
18 franchisees. There is a two-year development programme.
19 I opened the first franchised store in Hayes in Middlesex
20 in, I believe it was, July of 1986.
21
22 Q. Could you give us a rough figure of how many franchised
23 stores there would have been on, say, January 1st, 1990,
24 just approximately?
25 A. Yes. 25 to 30, maybe it is more than that. Yes, they
26 would all be single units. All the franchisees would be
27 single store operators, still in 1990.
28
29 Q. So when you were Head of Security, solely Head of Security,
30 you used to make visits to stores, did you, in those days?
31 A. Yes.
32
33 Q. So you saw the conditions ---
34 A. Yes.
35
36 Q. -- that workers were working in?
37 A. Yes.
38
39 Q. Did you make a lot of visits, or hardly any, or what?
40 A. Oh, yes.
41
42 Q. A lot of visits?
43 A. Yes. I was continually out on the road. There was
44 very little to keep me in unless I had a criminal
45 investigation to carry out, or something like that.
46
47 Q. So you were well-known basically in the company?
48 A. Well, yes.
49
50 Q. On the ground?
51 A. Yes, I am not going to say every crew person in every
52 restaurant knew who Sid Nicholson was, but I was
53 well-known, certainly by management because I used to call
54 in and talk to them.
55
56 Q. When you took on the personnel role as well, you said
57 something about 35 per cent of the time would be devoted to
58 that?
59 A. Yes, because franchising was a new thing, a big thing
60 which we had to get under way, so I spent much more of my