Day 116 - 26 Apr 95 - Page 08

     
     1        with what one might call "man management" within the force?
     2        A.  Essential, especially after attaining the rank of
     3        Sergeant, and the higher you go the more responsibility you
     4        have.
     5
     6   Q.   Do any of the police forces have or had in the past a
     7        separate personnel department, human resources?
     8        A.  There is a Personnel Department within the Metropolitan
     9        Police that deals with training, welfare and matters such
    10        as that.
    11
    12   Q.   How long has that been in existence?
    13        A.  Oh, for as long as I know.
    14
    15   Q.   In your day-to-day work as a senior policeman, do you or
    16        did you have to deal with what one might call personnel
    17        matters?
    18        A.  Yes, indeed.
    19
    20   Q.   To what extent, if any, was your experience in the Police
         Force of use to you when you became at McDonald's Head of
    22        Personnel?
    23        A.  In some matters it was extremely helpful; welfare
    24        particularly.
    25
    26   Q.   In what?
    27        A.  Welfare particularly.
    28
    29   Q.   When you first became Head of Personnel at McDonald's in
    30        this country, how many people were there in your
    31        department?
    32        A.  I had one deputy in London plus one field personnel
    33        officer.  I had one field personnel officer in Birmingham
    34        and one field personnel officer in Manchester.
    35
    36   Q.   So one field personnel officer for each region?
    37        A.  Yes, with a deputy and myself.
    38
    39   Q.   So that is five of you, is it?
    40        A.  Five of us.
    41
    42   Q.   Covering the whole country?
    43        A.  Yes.
    44
    45   Q.   Can you remember, I am afraid I cannot -- we can look if up
    46        if we need to -- roughly how many restaurants there were in
    47        1984?
    48        A.  We opened our 100th in January 1983.  We opened about
    49        34 each year at that time.  So, there would be roughly 160,
    50        170 restaurants. 
    51 
    52   Q.   What month of the year was it that you were appointed as 
    53        the Chief of Personnel for McDonald's in this country?
    54        A.  I believe it was August -- no, October.
    55
    56   Q.   October?
    57        A.  I believe it was October 1984.
    58
    59   Q.   When did you stop that job and become Ombudsman?
    60        A.  I was appointed Ombudsman in 1992, but I had been off